Texas Credit Union serving San Antonio, Austin, Dallas, Corpus Christi and much more.

Your questions, answered

We’ve collected several of the most usually expected questions about our loan services and products, and grouped them by subject to really make it easier you need to make informed financial decisions for you to access the information.


RBFCU loans are evaluated in-house at both our Austin and San Antonio head office.

You have to create your very very first automobile re re payment on its initial deadline. From then on re re payment was made, phone our Collections Team at 1-800-580-3300.

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To look at and work out re payments in your loan that is RBFCU. Check in to your on line checking account. 2. Under the “View Accounts” tab, review the 10-day and 15-day amounts that are payoff. 3. click the three dots that are vertical to the specified loan beneath the “Loans” section. 4. Through the “I Want To…” menu, choose “Make Payment.” 5. On the “Transfer Funds” screen, complete the desired information. 6. Click “Next.” 7. Review the information for precision. 8. Click “Submit.”

To secure that loan with RBFCU, account is necessary. Then complete the membership application later, you may access our non-member loan application if you would like to complete your loan application right away.

RBFCU will not constantly demand a payment that is down automotive loans. Whether you ought to make an advance payment will|payment that is down depend on your specific situation, including loan quantity, loan term and credit rating.

RBFCU doesn’t charge application charges, but we do gather the fees needed by each state.

There aren’t any fees that are additional complete your RBFCU application for the loan through the dealership. It is merely a additional convenience that we have worked with your favored Dealers to give you our users. We also provide you with the same low rate in the event that you use during the dealer while you would get for finishing an internet application for the loan.

To report a potential loan servicing error, give us a call at 1-800-580-3300, press choice 3 and proceed with the menu choices to achieve the customer Lending Center or indication in to your on line bank account and deliver us a safe message.

There are many methods join automated re re payments. The simplest is always to let your financing expert understand while finalizing your loan deal. Nevertheless, you may even call us at 1-800-580-3300 or by delivering a message that is secure your web checking account to demand automatic re re payments from an RBFCU account or from another institution.

For customer loans, you can examine your loan status by signing directly into your on line account, then picking “Application Status” from the menu that is next. You can phone our Consumer Lending Center at 1-800-580-3300, press choice 3 twice or visit your nearest branch.

For a business or mortgage loan, please keep in touch with your loan officer relating to your loan status.

Your financing expert allow you to understand if your loan is preparing to be finalized and just just what last actions are needed. According to the variety of loan, you might be able to finish all finalization by having a digital signature or at the dealership for automotive loans.

Papers needing your signature could be delivered to you by mail, e-mail, DocuSign (a technique of electronically getting your signature) or fax.

For self-employed people, RBFCU will demand your complete tax statements for the previous couple of years. Additionally, we shall have to know if any IRS extensions had been required and awarded. Generally in most instances, just “net” income is going to be considered when self-employed.

All customer loan and bank card applications presented to RBFCU are evaluated within one working day.

A choice is supposed to be made in your application for the loan and you will certainly be notified typically within one working day. RBFCU users can additionally always check their loan’s status by signing directly into their online banking account.

A financing expert will contact you within one company of your application day. You can always check your loan status by signing directly into your on line checking account or even the RBFCU Cellphone software.

Papers needing your signature could be provided for you by mail, e-mail, DocuSign (a technique of electronically getting your signature) or fax. We’re going to alert you if any papers must back be mailed to us with unique signatures.

“Next Steps” are paperwork needed (paystubs, notarized papers, etc.) to make certain most of us have the knowledge necessary to process your loan. They shall be taken out of your loan status web web page as you complete them. Most of the time, it is possible to deliver a message that is secure the necessary information. If initial documents or papers are required, you could bring them to a branch location or may talk to your financing specialist specifics that are regarding.

Paper games will undoubtedly be mailed within 10 company times to your target on file, and distribution time is situated upon U.S. Postal provider timelines with respect to the address. The lien will be released from the state’s records within three to five business days and mailed to the address on file for an electronic lien title (also known as ELT. If relevant, the Texas Department of Motor Vehicles (DMV) will create your paper mail and title it to your target on file because of the DMV. For Texas games, if the loan ended up being finalized on or after Oct. 21, 2016, your title is an ELT. When your loan ended up being finalized just before Oct. 21, 2016, your title is paper. For out-of-state titles, call or message us for lots more details.

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